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Privacy Policy

Effective Date: June 2, 2025

Chestnut Mountain Feed Company, LLC (“Chestnut Mountain Feed,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://www.chestnutmountainfeed.com.

1. Information We Collect

  • Information you provide when placing an order (e.g., name, shipping address, email, phone number)
  • Anonymous browsing and shopping behavior via third-party platforms like Google Analytics
  • Communication preferences (if you subscribe to receive emails or text updates)

2. How We Use Your Information

  • To process and fulfill orders
  • To communicate with you about your order or account
  • To improve our website and customer experience
  • For internal analytics and marketing (via third-party tools)
  • To send promotional emails or messages (you can unsubscribe at any time)

3. Third-Party Services

We use reputable third-party services for the following:

  • Marketing and analytics: Google Analytics, advertising pixels, etc.
  • Customer messaging: Can include Email and/or SMS platforms
  • Payment processing: Secure invoicing and billing software

These providers may collect and process limited data based on their own privacy policies. We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our site uses cookies to help track user behavior and improve functionality. You can manage cookie settings in your browser. By using the site, you consent to our use of cookies.

5. Data Security

We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Unsubscribing from Communications

You may unsubscribe from marketing emails or messaging at any time by following the instructions in the message or contacting us directly.

7. Children's Privacy

Our website is not intended for children under the age of 15. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Chestnut Mountain Feed Company, LLC
557 Vineyard Rd
Concord, VA 24538
Phone: (434) 993-2556
Website: https://www.chestnutmountainfeed.com